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Hood repair

Hood Repair Advice from The Hotpointie Experts.

Troubleshooting

These are the most frequently asked questions and how to solve your issue.

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LEDs flashing on control panel

In most cases these are warning indications. Refer to your manuals for specific instructions. If you need further assistance please call Hotpoint customer service on 0818 313 413

My lights are not working

Please check the lamp for failure and also ensure the lamp switch is on. This could also be issues with the lamp assembly, choke or PCB controlling lights, in these cases please call Hotpoint customer service on 0818 313 413

My cooker hood does not operate

Please follow the below checklist to rectify the issue: 

  • Check electrical connection switched on
  • Check fuse has not blown
  • Ensure the speed switch is selecting a speed
  • Ensure door is open on integrated models

If you need further assistance please call Hotpoint customer service on 0818 313 413

Poor extraction or airflow

If you get poor airflow or extraction from your cooker hood it is likely to be an issue with the vent hose or a simple case of the filters being blocked, please check all the items below: 

  • For extraction mode check vent hose or adaptor is not kinked or blocked
  • For recirculation mode ensure carbon filters do not need replacement
  • For both extraction and recirculation modes check grease filters are clean
  • Check ducting change over lever in correct position
  • Ensure there is sufficient room ventilation
  • Ensure correct speed selected

If you need further assistance please call Hotpoint customer service on 0818 313 413

Manuals

Search for your Hood manual using our search bar.

Find your model number

Model Numbers listed below

Laundry

Dishwasher

Cooling

Cooking

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How can we help you?

How can we help?