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Fridge Freezer repair

Fridge Freezer Repair Advice from The Hotpointie Experts.

Troubleshooting

These are the most frequently asked questions and how to solve your issue.

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My Hotpoint fridge freezers is noisy

A noisy fridge freezers isn’t uncommon, especially on a new appliance.

A sharp cracking sound from within your fridge freezers can usually be attributed to the build up of frost on your internal fridge components.

Causes of noise:

• The pump/compressor motor – Normal

• Pipe work vibrating against the wall – Check the position

• Gas circulating inside pipes – Normal

• Cracking sounds – Defrosting Air Movement – Normal

If you need further assistance please call Hotpoint customer service on 0818 313 413

Can I stack my Hotpoint fridge and freezer on top of each other?

You must not stack your Hotpoint refrigeration appliances directly on top of each other as the cabinets of the appliances are not suitable for this purpose.

In order to be able to stack appliances you will need to purchase a product that is designed and built with this type of floor space saving feature such as an Hotpoint fridge freezer.

If you need further assistance please call Hotpoint customer service on 0818 313 413

Can I reverse the doors on my Hotpoint freestanding fridge freezers?

You will find door reversal instructions for each appliance including diagrams inside the user manual that came with your appliance. Call us to book a door reversal with one of our skilled engineers on 0818 313 413 - A charge will be applied.

If you do not have your instruction booklet you can find a replacement user manual manuals.

If you need further assistance please call Hotpoint customer service on 0818 313 413

 

 

 

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There is an amber light on my Hotpoint fridge freezers, what is it for?

If an amber light is illuminated on the front of your Hotpoint fridge freezers this means that the fast freeze switch/button has been selected.

If this is not required simply press the button (or reverse the switch) to put the appliance back into its normal operating mode.

If you need further assistance please call Hotpoint customer service on 0818 313 413

Error codes

Find every error code here for your Fridge Freezer.

See all error codes

E3 — Defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0818 313 413

E7 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0818 313 413

E8 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0818 313 413

EE — Ice maker circuit fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0818 313 413

Manuals

Search for your Fridge Freezer manual using our search bar.

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Model Numbers listed below

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